Posts in: Content Strategy

West Virginia University: A User-Focused Process for Building University Websites

A great content strategy resource from WVU.

Using a university service or website shouldn’t be stressful, confusing or daunting. It’s our job to build services and websites that are simple and intuitive enough that users succeed the first time, unaided.

How we win our readers (and help them too)

How we win our readers (and help them too) → Bookmarking this slide deck as a helpful resource for anyone who finds themselves in a content strategist role. Bobby Blanchard is the assistant director for audience at the Texas Tribune (where audience is everyone’s responsibility). Discovered via the most recent Upstatement newsletter.

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